By accessing or using this website, you agree to these Terms and to the lawful use of the site for lawful inquiries about cleaning services. If you do not agree, you should not use the website or submit information through it.
Opening Clauses
The following summaries outline the principal terms and supporting references for this document.
By accessing or using this website, you agree to these Terms and to the lawful use of the site for lawful inquiries about cleaning services. If you do not agree, you should not use the website or submit information through it.
Spotless Haven provides residential and office cleaning services, including move-in and move-out cleaning, empty-property deep cleaning, and handover kitchen and appliance cleaning, subject to property condition review and scope confirmation. Any service description on the website is general and may be adjusted after inspection or review of the property details.
Service requests may be submitted by phone, email, or contact form. Any quote is based on the information provided and the confirmed scope, and no final fixed price is promised before the property condition and service requirements are reviewed. Where a deposit is requested for a larger project, the amount and timing will be stated in the quote or booking confirmation.
Service requests may be submitted by phone, email, or contact form. Any quote is based on the information provided and the confirmed scope, and no final fixed price is promised before the property condition and service requirements are reviewed. Where a deposit is requested for a larger project, the amount and timing will be stated in the quote or booking confirmation.
Appointments depend on availability and access to the property, and the customer is responsible for providing accurate information needed to complete the booking. Standard cleaning supplies are included unless otherwise agreed, but Spotless Haven does not undertake hazardous material removal, biological waste removal, construction waste removal, pest control, mold remediation, exterior high-rise work, or specialist restoration.
All website content, including text, layout, and branding, is owned by or licensed to Spotless Haven and may not be copied, reproduced, or reused without prior written permission. Nothing on the website grants any license or right except as needed to view the site for personal or business reference.
All website content, including text, layout, and branding, is owned by or licensed to Spotless Haven and may not be copied, reproduced, or reused without prior written permission. Nothing on the website grants any license or right except as needed to view the site for personal or business reference.
To the fullest extent permitted by law, Spotless Haven is not liable for indirect or consequential loss, and any service outcome depends on the condition of the property, the agreed scope, and the information provided by the customer. Spotless Haven does not guarantee sterilization, medical-grade disinfection, or removal of every allergen, and it is not responsible for pre-existing damage, hidden defects, or items left unsecured at the property.
These Terms are governed by the laws applicable in Guadeloupe, and any dispute should first be raised with Spotless Haven in good faith. If the matter is not resolved informally, the parties may seek relief before the competent courts having jurisdiction over the matter.
These Terms are governed by the laws applicable in Guadeloupe, and any dispute should first be raised with Spotless Haven in good faith. If the matter is not resolved informally, the parties may seek relief before the competent courts having jurisdiction over the matter.
Spotless Haven may update these Terms from time to time by posting a revised version on this website. Questions about these Terms or a service request may be made through the contact details published on the website, and the current version will apply from the time it is posted unless a different written agreement applies.
